Services Overview

Northern Gas Networks is responsible for providing a range of services to gas users.

We transport gas through 36,000km of gas mains and service pipes to homes and businesses, fuelling the energy needs of 2.5m consumers; so you can see we have an essential role to play in the daily heartbeat of the region.

Normally our services are seamless and invisible. Consumers turns on their heating and cooking appliances and have instant access to gas. It's taken for granted. And that's the way we like it. Interruptions to your gas supply are few and far between. We work hard to keep it that way, investing millions of pounds each year in the pipeline network to keep it in prime working condition.

It's inevitable that when we have to replace or repair parts of our infrastructure it causes some inconvenience to local people. We work closely with local authorities and other utility providers to keep that inconvenience to the minimum level and return the streets and pathways to their normal condition as quickly as possible.