The Gas distributor for the North of England

Contact Us

Northern Gas Networks Limited

All General Enquiries: 0845 6340508

Gas Emergencies: 0800 111 999 

Gas Connections: For all domestic and non–domestic new supply/alteration enquiries and multiple new supply enquiries, please contact our Connections department on 0870 300 7677.

For Disconnection/Isolation Enquiries:

For disconnection/isolation enquiries call 0870 300 7677 and select option 3.
For diversion enquiries call 0870 300 7677 and select option 4.

You can email us on:
isolations@northerngas.co.uk or
diversionleeds@northerngas.co.uk


For Diversion Enquiries:
0870 300 7677 and select option 4.

Press Enquiries: For details of our media contacts, please visit our news and media section.

Group Companies' Names, Registration Numbers & Registered Offices
(UK / Isle of Man / Jersey companies only)

The following companies are registered in England and Wales and have their registered offices at:

1100 Century Way
Thorpe Park Business Park
Colton
Leeds
West Yorkshire
LS15 8TU

Tel: 0113 397 5300
Fax: 0113 397 5301

Company NameCompany Number
Northern Gas Networks Holdings Limited521 3525
Northern Gas Networks Limited516 7070
Northern Gas Networks Finance plc557 5923

VAT Number: 864 4187 02

Contact via E-mail

Please check our 'Questions & Answers' page before submitting your enquiry.

Our email contact service is only monitored during office hours. If you need to report a gas escape, please telephone 0800 111 999 for an immediate response. 

Please note, our email enquiry service is only monitored during office hours and not during weekends or bank holidays. If you need to contact our customer service centre, please call 0845 6340508 (option 7) during office hours.

For details of our standards of service and how to make a complaint by telephone or letter, click here.

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