Important information: Potential delay to your meter installation

Between 19 May and 6 June, it may take longer than usual to arrange the meter installation with your gas supplier. This is because of an Ofgem initiative to replace the IT systems used across the UK gas market. It involves all gas suppliers and will ultimately make it easier for you to switch supplier and/or get a smart meter. You can find more information about Project Nexus onĀ Ofgem’s website.

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Smell gas or suspect CO? Call 0800 111 999 any time day or night.

Smell gas or suspect CO? Call 0800 111 999 any time day or night.