Important information: Potential delay to your meter installation

Between 19 May and 6 June, it may take longer than usual to arrange the meter installation with your gas supplier. This is because of an Ofgem initiative to replace the IT systems used across the UK gas market. It involves all gas suppliers and will ultimately make it easier for you to switch supplier and/or get a smart meter. You can find more information about Project Nexus on Ofgem’s website.

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NGN Customer Care officers raising funds for children’s hospice

Northern Gas Networks’ Customer Care Officers, Amy Waites and Natalie Beal will be giving something back to the local community by taking part in the ‘Forget Me Not Colour Run’ in Farnley Tyas, Huddersfield on May 21.


Nat and Amy 1

NGN Customer Care offiers Natalie Beal and Amy Waites


Amy said: “I became aware of the Forget Me Not Children’s Hospice whilst working on a Considerate Constructors Scheme site at Lightridge Road in Fixby.

“The hospice supports more than 185 children with life shortening conditions and their families across West Yorkshire.

“It’s such a fantastic cause, Natalie and I were keen to get involved and raise much needed funds so the hospice can continue to provide care support to the children and their families.”


If you would like to sponsor Natalie and Amy, please click on the link below:

To find out more about the Forget Me Not Children’s Hospice and the vital work they do, click here: