Important information: Potential delay to your meter installation

Between 19 May and 6 June, it may take longer than usual to arrange the meter installation with your gas supplier. This is because of an Ofgem initiative to replace the IT systems used across the UK gas market. It involves all gas suppliers and will ultimately make it easier for you to switch supplier and/or get a smart meter. You can find more information about Project Nexus on Ofgem’s website.

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Warm hugs for the region

Fuel poverty

Our region contains some of the most deprived parts of England, where fuel poverty is high and job opportunities are scarce.

To mark Fuel Poverty Awareness Day (26 February 2016) we’re sharing a snapshot of some of the vital work we’ve been doing.