Important information: Potential delay to your meter installation

Between 19 May and 6 June, it may take longer than usual to arrange the meter installation with your gas supplier. This is because of an Ofgem initiative to replace the IT systems used across the UK gas market. It involves all gas suppliers and will ultimately make it easier for you to switch supplier and/or get a smart meter. You can find more information about Project Nexus on Ofgem’s website.

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Traffic management in place on Hookstone Road, Harrogate due to essential repairs

Engineers from Northern Gas Networks are carrying out work to repair a damaged gas main on Hookstone Road in Harrogate (near the entrance to Hornbeam Park).
In order to carry out this essential work safely and efficiently, it has been necessary to install temporary traffic lights on Hookstone Road.

Garry Farnhill, Customer Operations Area Manager, Northern Gas Networks, said: “There is currently a strong smell of gas in the area but the situation is safe. Our engineers are working hard to repair the escape as soon as possible.

“We’d like to apologise to pedestrians and motorists for any inconvenience caused while these essential repairs are carried out. The safety of members of the public is always our first priority and we’d like to thank everyone for their cooperation.”

“Anyone who smells gas should call the National Gas Emergency Service on 0800 111 999.”