Important information: Potential delay to your meter installation

Between 19 May and 6 June, it may take longer than usual to arrange the meter installation with your gas supplier. This is because of an Ofgem initiative to replace the IT systems used across the UK gas market. It involves all gas suppliers and will ultimately make it easier for you to switch supplier and/or get a smart meter. You can find more information about Project Nexus on Ofgem’s website.

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Gas mains investment in Huddersfield continues

The north of England’s gas distributer, Northern Gas Networks (NGN), is investing £106,000 to upgrade ageing metal gas mains in Acre Street, Huddersfield.

The major project is part of NGNs’ ongoing development of infrastructure in the area and will involve replacing around 65m of existing metal gas mains with more durable plastic pipes to ensure the continued safe and reliable supply of gas to our customers in the area for years to come.

The six week project will commence on Monday 5 October and has been planned in conjunction with Kirklees Council.

In order to complete the works safely and efficiently, it will be necessary to close one lane on Acre Street at the junction of New Hey Road from the 5 October for around six weeks. A signed diversion will be in place for motorists trying to access New Hey Road from Arce Street.

As part of the work, Kirklees Council will be temporarily removing a traffic island on Acre Street at the junction of New Hey Road.

NGN’s Customer Care Officers have been door knocking local homes and businesses to make customers to talk to them about the work and answer any questions they may have.

Paul Jagger, construction services area manager at Northern Gas Networks said: “We have been working closely with Kirklees Council to carefully plan these works and will be doing all we can to minimise any disruption caused.

“We know that no one likes road works and we want to take this opportunity to apologise for any inconvenience caused and thank customers in the area for their continued patience.

For further information about the project please contact NGN’s Customer Care team on 0800 040 7766, option 7 or email customercare@northerngas.co.uk

Anyone that smells gas or suspects Carbon Monoxide should call the National Gas Emergency Service on 0800 111 999. This line is in operation 24 hours per day, 7 days per week.