Important information: Potential delay to your meter installation

Between 19 May and 6 June, it may take longer than usual to arrange the meter installation with your gas supplier. This is because of an Ofgem initiative to replace the IT systems used across the UK gas market. It involves all gas suppliers and will ultimately make it easier for you to switch supplier and/or get a smart meter. You can find more information about Project Nexus on Ofgem’s website.

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Gas repairs – Hull

Engineers from Northern Gas Networks are working on a reported gas escape on a medium pressure main on Anlaby Road, Hull. It is believed that a third party contractor working on site struck the main with their equipment.
At present, engineers are monitoring the situation and carrying out investigation work to locate the exact source of the leak. The Fire Brigade is in attendance as a precaution.

In order to carry out the repair work safely and efficiently, the emergency services have closed the road in both directions.
Northern Gas Network’s Customer Operations Area Manager, John Pickering said;
“We’d like to apologise for any inconvenience this may cause motorists and the general public and I can assure everyone that we will be working hard to repair the pipe as quickly as possible.”
For more information please contact our Customer Care team on 0800 040 7766 or speak to one of our engineers on site.

If you smell gas or suspect carbon monoxide, please call the National Gas Emergency number on 0800 111 999. This contact number is in operation 24 hours per day, 7 days per week.