Important information: Potential delay to your meter installation

Between 19 May and 6 June, it may take longer than usual to arrange the meter installation with your gas supplier. This is because of an Ofgem initiative to replace the IT systems used across the UK gas market. It involves all gas suppliers and will ultimately make it easier for you to switch supplier and/or get a smart meter. You can find more information about Project Nexus on Ofgem’s website.

Close this message

Scarcroft Road and Scarcroft Hill road closure

Northern Gas Networks is carrying out essential work to upgrade ageing metal gas mains in York city centre.

In order to carry out this work safely and efficiently, it will be necessary to close the junction of Scarcroft Road and Scarcroft Hill from 07.30am tomorrow morning (11 February 2015).

The junction is expected to reopen before 5pm on Friday 13 February 2015.

A signed diversion route will be in place during this time.

The project is part of Northern Gas Network’s ongoing development of infrastructure across the north of England and involves replacing existing metallic gas mains with more durable plastic pipes to ensure the continued safe and reliable supply of gas to customers in the area for years to come.

Bob Hope, Construction Services Area Manager, Northern Gas Networks said: “We would like to take this opportunity to apologise for any inconvenience this essential work may cause and thank members of the public for their patience and support.”

If you have any questions about the work please don’t hesitate to contact Northern Gas Networks’ Customer Care team on 0800 040 7766, option 7. The team is available between 8am and 10pm Monday to Friday, and 9am and 5.30pm on Saturday.