Important information: Potential delay to your meter installation

Between 19 May and 6 June, it may take longer than usual to arrange the meter installation with your gas supplier. This is because of an Ofgem initiative to replace the IT systems used across the UK gas market. It involves all gas suppliers and will ultimately make it easier for you to switch supplier and/or get a smart meter. You can find more information about Project Nexus on Ofgem’s website.

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Essential repair work – North Shields

Engineers from Northern Gas Networks are carrying out emergency work to repair a gas escape near the roundabout that joins Waterville Road and Prudhoe Street in North Shields.

In order to carry out this work safely and efficiently, it has been necessary to install four-way temporary traffic lights at this roundabout, and some delays are expected.

James O’Brien, Network Officer, Northern Gas Networks said: “We would like to apologise for any inconvenience caused and reassure members of the public that we are doing all we can to complete the work as quickly as possible.

“If you have any concerns, you can contact the Northern Gas Networks Customer Care team on 0845 634 0508, option 7.”

Anyone who smells gas should call the National Gas Emergency Service on 0800 111 999.