Important information: Potential delay to your meter installation

Between 19 May and 6 June, it may take longer than usual to arrange the meter installation with your gas supplier. This is because of an Ofgem initiative to replace the IT systems used across the UK gas market. It involves all gas suppliers and will ultimately make it easier for you to switch supplier and/or get a smart meter. You can find more information about Project Nexus on Ofgem’s website.

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Bedale emergency gas repairs – update 4pm 20th October

Engineers from Northern Gas Networks have worked tirelessly throughout the weekend to carry out emergency repair work to a medium pressure main outside the John Gill Ltd garage on Bedale Road, Bedale.

Due to engineering difficulties however, specialist equipment is now required to complete the repairs. As a result, Bedale Road remains closed at present.

Northern Gas Network’s Customer Operations Area Manager, Gordon Thompson said;

“This is a complex repair where we need to bring in specialist equipment to work with. We are working around the clock to minimise disruption to local residents and motorists and apologise for any inconvenience caused. “

For more information please contact our Customer Care team on 0845 634 0508 or speak to one of our engineers on site.

If you smell gas or suspect carbon monoxide, please call the National Gas Emergency number on 0800 111 999. This contact number is in operation 24 hours per day, 7 days per week.