Important information: Potential delay to your meter installation

Between 19 May and 6 June, it may take longer than usual to arrange the meter installation with your gas supplier. This is because of an Ofgem initiative to replace the IT systems used across the UK gas market. It involves all gas suppliers and will ultimately make it easier for you to switch supplier and/or get a smart meter. You can find more information about Project Nexus on Ofgem’s website.

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Supplies restored to properties in Moldgreen and Tandem

Gas supplies have been restored to the majority of homes in Moldgreen and Tandem, following a localised problem with low pressure on Monday evening (6 October).

Around 130 homes in the area were taken off supply, while engineers from Northern Gas Networks resolved the low pressure issues.

Yesterday (October 7) engineers restored supplies to more than 120 of these properties – with contact cards left for remaining customers.

 A spokesperson from Northern Gas Networks said: “Supplies were restored to all but a handful of properties yesterday and our engineers have been carrying out safety checks in each home, before reconnecting them. Where customers were not at home, we’ve left contact cards, so they can call us to get their supply restored.

 “Our apologies to customers for any inconvenience caused.”