Important information: Potential delay to your meter installation

Between 19 May and 6 June, it may take longer than usual to arrange the meter installation with your gas supplier. This is because of an Ofgem initiative to replace the IT systems used across the UK gas market. It involves all gas suppliers and will ultimately make it easier for you to switch supplier and/or get a smart meter. You can find more information about Project Nexus on Ofgem’s website.

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Brough with St Giles gas loss: who to contact

Customers with no gas supply in Brough with St Giles, near Catterick Garrison, are advised to call ESP Utilities on 01372 227 560 for updates on supply restoration.

The local gas network serving affected properties is owned and maintained by ESP, not by Northern Gas Networks.

ESP Utilities can also be reached at: customerservices@espipelines.com

Engineers from Northern Gas Networks are assisting ESP, and proving hot plates and heaters to those customers who need them.