Important information: Potential delay to your meter installation

Between 19 May and 6 June, it may take longer than usual to arrange the meter installation with your gas supplier. This is because of an Ofgem initiative to replace the IT systems used across the UK gas market. It involves all gas suppliers and will ultimately make it easier for you to switch supplier and/or get a smart meter. You can find more information about Project Nexus on Ofgem’s website.

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Update: Restoration of gas supplies in HX6 area (Triangle Village and Millbank), Sowerby Bridge, West Yorkshire

Engineers from Northern Gas Networks continue to work this morning to reconnect gas supplies to the last remaining properties affected by Wednesday’s incident in the HX6 postcode (Triangle), Sowerby Bridge, West Yorkshire.

As of 9pm last night 282 customers were back on gas with the remaining 23 to be completed today (Saturday).

Wayne Fisher, Customer Operations Area Manager, Northern Gas Networks, said:  “Once again we’d like to apologise for the inconvenience caused and thank everyone for their patience at this time.  

If you have any questions please speak to an engineer on site or contact the Customer Care team on 0845 634 0508, option 7.

Anyone who smells gas should call the National Gas Emergency Service on 0800 111 999 immediately, calls are answered at any time of day or night and an engineer will be sent out to assess the situation promptly.