Important information: Potential delay to your meter installation

Between 19 May and 6 June, it may take longer than usual to arrange the meter installation with your gas supplier. This is because of an Ofgem initiative to replace the IT systems used across the UK gas market. It involves all gas suppliers and will ultimately make it easier for you to switch supplier and/or get a smart meter. You can find more information about Project Nexus on Ofgem’s website.

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Upgrade to Benton’s ageing gas mains

Northern Gas Networks will be investing £120,000 to replace approximately 500 metres of ageing metal gas mains in Front Street, Benton with new durable plastic pipes to ensure the continued, safe and reliable supply of gas to residents in the area for years to come.

The essential work will commence in Front Street on Monday 21 July, and work will be carried out in phases over approximately ten weeks.

In order to carry out this work safely and efficiently, it will be necessary to install temporary traffic management on Front Street at various stages throughout the programme.

Businesses in the area will remain open as usual and pedestrian access will be maintained at all times.

Barry Watson, Customer Operations Area Manager, Northern Gas Networks said, “We would like to take this opportunity to apologise in advance for any inconvenience this essential work may cause and thank members of the public for their patience and support.”

Northern Gas Networks’ Customer Care team is available between 8am and 10pm Monday to Friday, and 8.30am and 5.30pm on Saturday by calling 0845 634 0508, and selecting option 7.

Anyone who smells gas should call the National Gas Emergency Service on 0800 111 999.