Important information: Potential delay to your meter installation

Between 19 May and 6 June, it may take longer than usual to arrange the meter installation with your gas supplier. This is because of an Ofgem initiative to replace the IT systems used across the UK gas market. It involves all gas suppliers and will ultimately make it easier for you to switch supplier and/or get a smart meter. You can find more information about Project Nexus on Ofgem’s website.

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Essential repair work – East Street and Front Street junction, Whitburn

Engineers from Northern Gas Networks will be carrying out emergency repair work on a gas main in Whitburn, South Tyneside next week.

The essential repair work, which is due to commence on Monday (23 June) is being carried out at the junction of the A183 (East Street) and B1299 (Front Street) and is expected to take a fortnight to complete.

In order to carry out this work safely and efficiently, it will be necessary to install temporary three-way traffic lights at the road junction to manage traffic flow.

To minimise disruption to members of the public a temporary pedestrian crossing will be installed on the A183 (Mill Lane) at the junction with North Guards.

Mick Smith, Site Manager from Northern Gas Networks, said: “We would like to apologise for any inconvenience caused while we complete this essential work. No one likes roadworks and our engineers will be working hard to complete the work as soon as possible to minimise any disruption caused.”

Northern Gas Networks Customer Care team on 0845 634 0508, option 7. The team is available between 8am and 10pm Monday to Friday, and 9am and 5pm on Saturday.

Anyone who smells gas should call the National Gas Emergency Service on 0800 111 999.