Important information: Potential delay to your meter installation

Between 19 May and 6 June, it may take longer than usual to arrange the meter installation with your gas supplier. This is because of an Ofgem initiative to replace the IT systems used across the UK gas market. It involves all gas suppliers and will ultimately make it easier for you to switch supplier and/or get a smart meter. You can find more information about Project Nexus on Ofgem’s website.

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Infrastructure Upgrade for Workington

Northern Gas Networks is investing £925,000 to replace approximately 8.5km of ageing metal gas mains in Workington with durable new plastic pipes to ensure the continued, safe and reliable supply of gas to residents in the area for years to come.

The essential work will commence on Monday 10 March on Cockfield Drive and is expected to take three months to complete.

Shops and businesses will remain open as usual and every effort will be made to minimise any disruption to residents, businesses and motorists.

Barry Watson, Customer Operations Area Manager, Northern Gas Networks said; “We have planned our work closely with Cumbria County Council, to minimise disruption to both residents and motorists.

“In advance of the work taking place, a letter has been sent to local residents. Our Customer Care Officers have also been speaking with residents and businesses in the area to ensure that they are aware of the work.

Mr. Watson added, “We would like to apologise for any inconvenience this essential work may cause and thank everyone in advance for their patience and understanding.”

If you smell gas please call the National Gas Emergency Service immediately on 0800 111 999.