Important information: Potential delay to your meter installation

Between 19 May and 6 June, it may take longer than usual to arrange the meter installation with your gas supplier. This is because of an Ofgem initiative to replace the IT systems used across the UK gas market. It involves all gas suppliers and will ultimately make it easier for you to switch supplier and/or get a smart meter. You can find more information about Project Nexus onĀ Ofgem’s website.

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Phone Line Issues on 08703007677

We are currently experiencing technical difficulties and our phone lines are temporarily out of service. We are working hard to resolve the issue promptly and apologise for any inconvenience this may cause. Should you have any enquires in the mean time, please contact us on