Important information: Potential delay to your meter installation

Between 19 May and 6 June, it may take longer than usual to arrange the meter installation with your gas supplier. This is because of an Ofgem initiative to replace the IT systems used across the UK gas market. It involves all gas suppliers and will ultimately make it easier for you to switch supplier and/or get a smart meter. You can find more information about Project Nexus on Ofgem’s website.

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Essential gas mains repairs: Chapel Hill Huddersfield

Engineers from Northern Gas Networks are carrying out essential gas mains repair works on the A616 at Chapel Hill in Huddersfield.

The team is working near the junction of Lockwood Road and St Thomas’s Road, with gas supply to local properties unaffected.

Although there is a smell of gas in the area, engineers have made the site safe and are monitoring the pipe 24 hours a day.

In order to complete the repair safely and efficiently, it will be necessary to temporarily close the outbound lane heading towards Holmfirth from 6.30pm on Friday night (February 3rd).

To ensure the smooth flow of traffic in the area, NGN has scaled down a nearby gas mains replacement project on Wakefield Road in consultation with Kirklees Highways Authority, while the repair works take place on Chapel Hill.

Paul Sadler, Customer Operations Area Manager for Northern Gas Networks said: “We are monitoring the pipe 24 hours a day so although there is a smell of gas, the site is completely safe.

“The safety of our customers and engineers is our number one priority, so in order to carry out the repair we will be closing the outbound lane to traffic on Friday night.

“We’d like to apologise for any inconvenience customers may experience as continue this essential repair work, and thank everyone for their patience as we look to complete it as quickly as possible.”

For further information about the work, customers can contact the NGN Customer Care team on 0800 040 7766 option 7 or email customercare@northerngas.co.uk

Anyone that smells gas or suspect carbon monoxide should call the National Gas Emergency Service on 0800 111 999. This line is in operation 24 hours a day, seven days a week.