Important information: Potential delay to your meter installation

Between 19 May and 6 June, it may take longer than usual to arrange the meter installation with your gas supplier. This is because of an Ofgem initiative to replace the IT systems used across the UK gas market. It involves all gas suppliers and will ultimately make it easier for you to switch supplier and/or get a smart meter. You can find more information about Project Nexus on Ofgem’s website.

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£36K upgrade to Keighley gas distribution network

The north of England’s gas distributer, Northern Gas Networks (NGN), is investing £36,000 to upgrade the ageing metal gas distribution network in and around East Parade, Keighley.

The major project is part of NGN’s ongoing development of infrastructure in the area and will involve replacing 6m of existing metal gas mains with more durable plastic pipes to ensure the continued safe and reliable supply of gas to customers in the area for years to come.

The project, which will begin on Tuesday 27 December and last around four days, has been planned in conjunction with Bradford Council to ensure all works are completed with as little disruption as possible.

In order to complete the works safely and efficiently, it will be necessary to place a road closure between East Parade and Coney Lane which will prevent traffic heading towards Cavendish Street.  This will be in place throughout the project and a signed diversion route will be clearly displayed for motorists.

Pedestrian access will be maintained at all times, with engineers working from 8am to 5pm including New Year’s Eve.

Ian Cunningham, Construction Services Area Manager Northern Gas Networks said: “We have been working closely with Bradford Council to carefully plan these works during the school holidays in order to minimise disruption to customers.

“We would like to apologise in advance for any inconvenience caused during these works, and thank our customers for their patience and support in getting them completed as quickly as possible.”

For further information about the project please contact NGN’s Customer Care team on 0800 040 7766, option 7 or email customercare@northerngas.co.uk

Anyone that smells gas or suspects Carbon Monoxide should call the National Gas Emergency Service on 0800 111 999. This line is in operation 24 hours per day, 7 days per week.