Important information: Potential delay to your meter installation

Between 19 May and 6 June, it may take longer than usual to arrange the meter installation with your gas supplier. This is because of an Ofgem initiative to replace the IT systems used across the UK gas market. It involves all gas suppliers and will ultimately make it easier for you to switch supplier and/or get a smart meter. You can find more information about Project Nexus on Ofgem’s website.

Close this message

£225K upgrade to Malton gas distribution network

The north of England’s gas distributer, Northern Gas Networks (NGN), is investing £225,000 to upgrade the ageing metal gas distribution network in and around Yorkersgate, Malton.

The major project is part of NGN’s ongoing development of infrastructure in the area and will involve replacing 740m of existing metal gas mains with more durable plastic pipes, to ensure the continued safe and reliable supply of gas to customers in the area for years to come.

The project, which will begin on Monday 9 January and last approximately 11 weeks with an estimated completion date of 26 March, has been planned in conjunction with North Yorkshire County Council Highways to ensure all works are completed with as little disruption to customers as possible.

In order for engineers to complete the work safely and efficiently, some traffic management measures will be necessary.

A road closure will be introduced on Yorkersgate from Monday 9 January for approximately 10 weeks, however access will be maintained at all times for business deliveries and car parks.

To gain access, delivery drivers must enter via the traffic lights at the junction of Wheel Gate and Yorkersgate.

Road closures will also be placed on Railway Street from Monday 9 January for around 10 weeks and on Wells Lane from Monday 20 March for one week.

Three-way temporary traffic lights will be introduced at the junction of Castlegate and Old Maltongate from February 27 until March 19.

All bus stops at the start of the diversion will be suspended and replaced with temporary stands whilst the road closures are in place.

A customer meeting will take place on Monday 19th December at The Milton Rooms, Market Place, Malton, YO17 7LX between 4.30pm and 6pm. NGN’s Customer Care team will be available to discuss the works in more detail and answer any questions customers may have.  

Pedestrian access will be maintained at all times and engineers will be working Monday to Friday between 8am and 4pm.

Robert Hope, Construction Services Area Manager Northern Gas Networks said: “We have been working closely with North Yorkshire County Council Highways to carefully plan these works in order to minimise disruption to customers.

“We would like to apologise in advance for any inconvenience caused during these works, and thank our customers for their patience and support in getting these works completed as quickly as possible.”

For further information about the project please contact NGN’s Customer Care team on 0800 040 7766, option 7 or email customercare@northerngas.co.uk

Anyone that smells gas or suspects Carbon Monoxide should call the National Gas Emergency Service on 0800 111 999. This line is in operation 24 hours per day, 7 days per week.