Important information: Potential delay to your meter installation

Between 19 May and 6 June, it may take longer than usual to arrange the meter installation with your gas supplier. This is because of an Ofgem initiative to replace the IT systems used across the UK gas market. It involves all gas suppliers and will ultimately make it easier for you to switch supplier and/or get a smart meter. You can find more information about Project Nexus on Ofgem’s website.

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Update: £195K upgrade to Beverley gas distribution network

The North of England’s gas distributer, Northern Gas Networks (NGN), is investing £195,000 to upgrade the ageing gas distribution network in Wilbert Lane and Mill Lane, Beverley.

The major project is part of NGN’s ongoing development of infrastructure in the area and will involve replacing around 950m of existing metal gas mains with more durable plastic pipes, to ensure the continued safe and reliable supply of gas to customers in the area for years to come.

The project, which began at the end of September and is progressing well, has been planned in conjunction with East Riding of Yorkshire Highways Authority to ensure all works are completed with as little disruption as possible.

The scheme is now in its final phase having reached Cherry Tree Crossing and Cherry Tree Lane, however works have reached a temporary pause due to the complexity of the engineering works involved close to the railway line.

Engineers will return to complete the project in early 2017, in the meantime the site has been cleared with all holes filled and materials removed from the area.

Robert Hope, Construction Services Area Manager at Northern Gas Networks said: “We have been working closely with East Riding of Yorkshire Highways to carefully plan this project in order to minimise disruption to customers.

“We would like to apologise for any inconvenience caused and thank our customers for their patience and support in the meantime, before we return to complete the work next year.”

For further information about the project please contact NGN’s Customer Care team on 0800 040 7766, option 7 or email customercare@northerngas.co.uk

Anyone that smells gas or suspects Carbon Monoxide should call the National Gas Emergency Service on 0800 111 999. This line is in operation 24 hours per day, 7 days per week.