Important information: Potential delay to your meter installation

Between 19 May and 6 June, it may take longer than usual to arrange the meter installation with your gas supplier. This is because of an Ofgem initiative to replace the IT systems used across the UK gas market. It involves all gas suppliers and will ultimately make it easier for you to switch supplier and/or get a smart meter. You can find more information about Project Nexus onĀ Ofgem’s website.

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Emergency Repairs – Hartlepool

Emergency engineers from Northern Gas Networks are attending a gas escape in Hartlepool.

Due to the emergency repairs, it has been necessary to put in place temporary 4-way traffic lights between York Road and Park Road in Hartlepool

Northern Gas Networks apologises for any disruption to motorists and the public while the essential repairs take place.

Site Manager Paul Medley said, “At this stage, we are unable to say when the repair will be complete but our engineers will work around the clock. We apologise for any inconvenience.”

Anyone who smells gas or suspects carbon monoxide should call the National Gas Emergency Service on 0800 111 999. This line is in operation 24 hours a day, 7 days a week.