Important information: Potential delay to your meter installation

Between 19 May and 6 June, it may take longer than usual to arrange the meter installation with your gas supplier. This is because of an Ofgem initiative to replace the IT systems used across the UK gas market. It involves all gas suppliers and will ultimately make it easier for you to switch supplier and/or get a smart meter. You can find more information about Project Nexus on Ofgem’s website.

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£386K upgrade to Rothwell gas distribution network

The north of England’s gas distributer, Northern Gas Networks (NGN), is investing £386,000 to upgrade the ageing metal gas distribution network in and around Queensway, at Rothwell, Leeds.

The major project is part of NGN’s ongoing development of infrastructure in the area and will involve replacing 2.7km of existing metal gas mains with more durable plastic pipes, to ensure the continued safe and reliable supply of gas to customers in the area for years to come.

The project, which will begin on Monday 28 November and last around 24 weeks with an estimated completion date of 26 May 2017, has been planned in conjunction with Leeds City Council to ensure all works are completed with as little disruption as possible.

Works will start on Wood Lane at the junction of The Paddock where two and three -way traffic signals will be in place for around six weeks. These will be manually operated at peak morning and afternoons to reduce any potential congestion.

Once works on Wood Lane are complete, engineers will move to Dawson Lane and continue on a street-by-street basis until the project is complete. Works will take place on Windsor Crescent, Churchfield Lane, Queensway and Haigh Road.

Pedestrian access will be maintained at all times and engineers will be working Monday to Friday between 8am and 5pm.

NGN’s Customer Care officers are doorknocking local homes and businesses to make them aware of the scheme, and will continue to provide updates throughout the project. A customer cabin will also be on site for customers to visit if they have any questions or require further information.

Russ Oxley, Construction Services Area Manager Northern Gas Networks said: “We have been working closely with Leeds City Council to carefully plan these works in order to minimise any disruption to customers.

“We would like to apologise in advance for any inconvenience caused during these works, and thank our customers for their patience and support in getting them completed as quickly as possible.”

For further information about the project please contact NGN’s Customer Care team on 0800 040 7766, option 7 or email customercare@northerngas.co.uk

Anyone that smells gas or suspects Carbon Monoxide should call the National Gas Emergency Service on 0800 111 999. This line is in operation 24 hours per day, 7 days per week.