Important information: Potential delay to your meter installation

Between 19 May and 6 June, it may take longer than usual to arrange the meter installation with your gas supplier. This is because of an Ofgem initiative to replace the IT systems used across the UK gas market. It involves all gas suppliers and will ultimately make it easier for you to switch supplier and/or get a smart meter. You can find more information about Project Nexus on Ofgem’s website.

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Northern Gas Networks is committed to ensuring our website is accessible to as many visitors as possible, regardless of physical abilities or software. To achieve this goal Northern Gas Networks has taken the following steps:

  • This site is built using XHTML 1 Transitional
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  • This site conforms to the W3C’s WCAG guidelines Level I
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Please let us know if you have any difficulty accessing the site and require further help or have suggestions to improve our accessibility.