If you smell gas or are worried about gas safety, call 0800 111 999 at any time of the day or night. Read more

Press Office
0113 322 7950

Out of hours: 0113 322 7978

Stakeholder Relations Team

stakeholder@northerngas.co.uk

What's happening?

  • Filter by:

£25k upgrade to Whitby gas distribution network

Read

The North of England’s gas distributer, Northern Gas Networks (NGN), is investing £25k to upgrade the ageing gas distribution network in and around Waterstead Lane, Whitby.

The essential project is part of NGN’s ongoing development of infrastructure in Whitby and the surrounding area and will involve replacing around 100m of existing metal gas mains with more durable plastic pipes, to ensure the continued safe and reliable supply of gas to customers for years to come.

This project will begin on Monday 11 September and is expected to last around two-weeks.

In order to carry out the work safely and efficiently, it will be necessary to introduce a road closure to a small section of Waterstead Lane. A signed diversion route will be clearly displayed for all motorists and access to the ambulance station and care home will be maintained at all times.

NGN’s Customer Care officers have been door-knocking local businesses and residents to update them on progress and provide details of the traffic management plans.

Engineers will be working Monday to Sunday between 8am and 5pm and NGN will continue to provide updates as the project progresses.

Robert Hope, Construction Services Area Manager Northern Gas Networks, said: “We have been working closely with North Yorkshire County Council to carefully plan these works to minimise any disruption to customers.

“We would like to apologise in advance for any inconvenience caused during these works, and thank our customers for their patience and support in getting them completed as quickly as possible.”

For further information about the project please contact NGN’s Customer Care Team on 0800 040 7766 or email: customercare@northerngas.co.uk.

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, 7 days a week.

Show less

£2.5m upgrade to Huddersfield gas distribution network – Update

Read

The North of England’s gas distributer, Northern Gas Networks (NGN), is investing £2.5m to upgrade the ageing gas distribution network in and around Leeds Road and St Andrews Road, Huddersfield.

The major project is part of NGN’s ongoing development of infrastructure in Huddersfield and will involve replacing around 3km of existing metal gas mains with more durable plastic pipes, to ensure the continued safe and reliable supply of gas to customers in the area for years to come.

The ageing pipes, some of which are nearly 100 years old, have required a number of repairs in recent years. Therefore, NGN has prioritised them for replacement this year to minimise any future inconvenience for residents and road users.

The work on Leeds Road began in May and is due for completion in June 2018, having been planned in conjunction with Kirklees Council to ensure the scheme is completed with as little disruption as possible.

NGN are currently working on St Andrews Road at the junction of Town Terrace progressing towards the junction with Leeds Road. The one-way order currently in place on St Andrews Road has been reduced and will now run from Thistle Street to Leeds Road.

From Tuesday 29 August the junction of Leeds Road / St Andrews Road will be closed for up to four-weeks. During this time, a diversion will be in place via Thistle Street. For the duration of the closure St Andrews Road will return to two-way traffic. Once the closure is removed it will return to one-way for the remainder of the works.

NGN’s Customer Care Officers have been door-knocking local businesses and residents to update them on progress and provide details of the traffic management plans.

Engineers will be working from Monday to Saturday between 8am and 4.30pm and NGN will continue to provide updates as the project progresses.

Josh Hampshire, Construction Services Area Manager Northern Gas Networks said: “We have been working closely with Kirklees Council to carefully plan these works to coincide with their resurfacing scheme due to take place on Leeds Road next year and minimise any disruption to customers.

“We would like to apologise in advance for any inconvenience caused during these works, and thank our customers for their patience and support in getting them completed as quickly as possible.”

For further information about the project please contact NGN’s Customer Care Team on 0800 040 7766 or email: customercare@northerngas.co.uk.

 

Anyone that smells gas or suspects Carbon Monoxide should call the National Gas Emergency Service on 0800 111 999. This line is in operation 24-hours per day, seven-days per week.

Show less

Gas main diversion underway to assist expansion of Thorpe Park Business Park, Leeds

Read

The North of England’s gas distributer, Northern Gas Networks (NGN), is carrying out work to divert a gas main situated at Thorpe Park Business Park, Colton, Leeds.

The essential diversion work is due to begin on Friday 18 August and will take place across three weekends in order to keep disruption to a minimum for local businesses.

In order to carry out the works safely and efficiently, the northbound entry slip road of the M1 at Thorpe Park (Junction 46) and the A63 link roads will be closed to allow NGN to safely divert the gas pipeline away from a development site at the business park.

The slip road will be shut from 7pm on Friday 18 August until 5am on Monday 21 August, Friday 1 September until Monday 4 September and Friday 8 September until Monday 11 September.

A signed diversion route will be in place for motorists.

Jade Wardle, Stakeholder Manager for Northern Gas Networks said: “We have been working closely with Leeds City Council to carefully plan these works to minimise any disruption to customers.

“We would like to apologise in advance for any inconvenience caused and thank our customers for their patience and support in getting them completed as quickly as possible.”

For further information about the project please contact NGN’s Customer Care team on   0800 040 7766 or email customercare@northerngas.co.uk

Anyone that smells gas or suspects Carbon Monoxide should call the National Gas Emergency Service on 0800 111 999. This line is in operation 24 hours per day, 7 days per week.

Show less

Updated at 10.30am, Saturday 12 August: Explosion on Rosslyn Avenue in Ryhope, Sunderland

Read

Emergency engineers from Northern Gas Networks (NGN) attended the scene of an incident on Rosslyn Avenue in Ryhope, Sunderland on the morning of Friday 11 August.

We have been working alongside the emergency services, and investigations into the cause of the incident continues.

Anyone that smells gas or suspects Carbon Monoxide should call the National Gas Emergency Service on 0800 111 999. This line is in operation 24-hours per day, 7 days per week.

Show less

Essential upgrade to gas mains on Howden Bank, Stanley

Read

The North of England’s gas distributer, Northern Gas Networks (NGN), is upgrading the ageing metal gas distribution network on Howden Bank (A6076), Stanley.

The essential project is part of NGN’s ongoing investment in the area and will involve replacing 250m of existing metal gas mains with more durable plastic pipes to ensure the continued, safe and reliable supply of gas to customers in the area for years to come.

The four-week project is due to start on Monday 14 August and has been carefully planned in conjunction with the local authority.

In order to carry out the works safely and efficiently there will be two-way traffic lights in place from Fenhall Lodge to Ornsby Hill House for the duration of the works. Shops and businesses in the area will remain open as usual.

It is expected these works may cause some delays to journey times, so motorists are advised to leave extra time for travel. NGN will endeavour to complete the works as soon as possible, and will provide updates on progress throughout the project.

NGN’s Customer Care officers have been door knocking local homes and businesses to make customers aware of the work and we will also be using on-site signage to advise road users of the scheme.

Shaun Williams, Site Manager for NGN, said: “We have been working closely with the local council to carefully plan these works and will be doing all we can to minimise any disruption to customers.

“We would like to take this opportunity to apologise for any inconvenience this essential work may cause and thank our customers for their patience and support in getting the project completed as safely and quickly as possible.”

For further information about the project please contact NGN’s Customer Care Team on 0800 040 7766 or email: customercare@northerngas.co.uk.

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, 7 days a week.

Show less

£100k upgrade to Dewsbury gas distribution network

Read

The North of England’s gas distributer, Northern Gas Networks (NGN), is investing £100k to upgrade the ageing gas distribution network in and around Halifax Road, Dewsbury.

The major project is part of NGN’s ongoing development of infrastructure in Dewsbury and will involve replacing 650m of existing metal gas mains with more durable plastic pipes, to ensure the continued safe and reliable supply of gas to customers in the area for years to come.

The project, which began on Monday (7 August) and is scheduled for completion on Friday 1 September, has been planned in conjunction with Kirklees Council to ensure all works are completed during the school holidays in order to cause as little disruption as possible.

In order to carry out the work safely and efficiently, it will be necessary to introduce three-way temporary traffic signals on Halifax Road at the junction of Beckett Road and Birkdale until Sunday 20 August. The lights will then be moved onto Healds Road at the junction of Halifax Road and Wheelwright Drive for the remainder of the project.

Pedestrian access will be maintained at all times and access will remain for all residents and businesses.

Josh Hampshire, Northern Gas Networks’ Construction Services Area Manager said: “We have been working closely with Kirklees Council to carefully plan these works in order to minimise any disruption to customers.

“We would like to apologise in advance for any inconvenience caused during these works, and thank our customers for their patience and support in getting them completed as quickly as possible.”

For further information about the project please contact NGN’s Customer Care Team on 0800 040 7766 or email: customercare@northerngas.co.uk.

Anyone that smells gas or suspects Carbon Monoxide should call the National Gas Emergency Service on 0800 111 999. This line is in operation 24-hours per day, seven-days per week.

Show less

£85k upgrade to Bradford gas distribution network

Read

The North of England’s gas distributer, Northern Gas Networks (NGN), is investing £85k to upgrade the ageing gas distribution network in and around Great Horton Road, Bradford.

The major project is part of NGN’s ongoing development of infrastructure in Bradford and will involve replacing almost 300m of existing metal gas mains with more durable plastic pipes, to ensure the continued safe and reliable supply of gas to customers in the area for years to come.

The project, which began on Monday 24 July and is scheduled for completion on Friday 1 September, has been planned in conjunction with Bradford City Council to ensure all works are completed during the school holidays in order to cause as little disruption as possible.

Works began on Great Horton Road at the junction of Moore Avenue, and will progress to Old Road, Hollybank Road and Pickles Lane.

In order to carry out the work safely and efficiently, it will be necessary to introduce four-way temporary traffic signals at the junction of Hollybank Road and Moor Avenue for the full duration of the project. There will also be road closures in place on Pickles Lane and Old Road with signed diversion routes in place for all motorists.

Pedestrian access will be maintained at all times with engineers will be working Monday to Sunday between 8.30am and 6.30pm whilst working on Great Horton Road, then Monday to Friday 8.30am to 4.30pm for the rest of the project. Access will remain for all residents and businesses.

Josh Hampshire, Northern Gas Networks’ Construction Services Area Manager, said: “We have been working closely with Bradford City Council to carefully plan these works in order to minimise any disruption to customers.

“We would like to apologise in advance for any inconvenience caused during these works, and thank our customers for their patience and support in getting them completed as quickly as possible.”

For further information about the project please contact NGN’s Customer Care Team on 0800 040 7766 or email: customercare@northerngas.co.uk.

Anyone that smells gas or suspects Carbon Monoxide should call the National Gas Emergency Service on 0800 111 999. This line is in operation 24-hours per day, seven-days per week.

Show less

£28k investment to gas distribution network in North Bailey, Durham

Read

The North of England’s gas distributer, Northern Gas Networks (NGN), is investing over £28k to upgrade the ageing gas mains in North Bailey, Durham.

The essential project is part of NGN’s ongoing investment in the gas infrastructure in the area and will involve replacing more than 200m of existing metal gas mains with more durable plastic pipes, to ensure the continued safe and reliable supply of gas to customers in Durham for years to come.

The ageing gas mains have required several repairs in recent years and, as a result, NGN have prioritised the pipe for replacement this year in order to minimise any future inconvenience.

The four-week project, which is due to start on Monday 9 October, has been carefully planned in conjunction with Durham County Council.

In order to carry out these works safely and efficiently, they will be carried out in phases to minimise disruption to local businesses and residents. The works will start at the junction of Bow Lane and North Bailey and finish at the junction of Owengate.

Due to the position of the gas main, a road closure from Monday to Friday, between 9am and 3pm, will be necessary, however the road will be open outside of these times.

Shops and business in the area will remain open as usual throughout the duration of the project.

NGN will be holding two customer information meetings at Alington House Community Association, 4 North Bailey, Durham, DH1 3ET at 5pm and 6pm on Monday 4 September, where customers can come along to find out more about the works and ask any questions they may have.

The first information session will start at 5pm prompt where there will be a brief presentation and overview of the works followed by an opportunity for customers to ask any questions. The second session at 6pm will follow the same format.

NGN’s Customer Care officers will be door knocking local homes and businesses to make customers aware of the work, while on-site signage will advise motorists of the work happening in the area.

Dean Fuller, Site Manager for NGN, said: “We fully appreciate the impact our works can have on customers, and would like to thank the local businesses and residents for their patience and understanding.

“We are working closely with Durham County Council to carefully plan these works and will be doing all we can to minimise disruption to customers. We will endeavour to complete the project as quickly and safely as possible and keep customers updated as the work progresses.

“We would like to take this opportunity to apologise for any inconvenience caused during these works and thank everyone for their patience and support while we carry out this essential upgrade.”

For further information about the project please contact NGN’s Customer Care Team on 0800 040 7766, option 3 or email: customercare@northerngas.co.uk.

Anyone that smells gas or suspects Carbon Monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24 hours a day, 7 days a week.

 

 

Show less

Northern Gas Networks receives prestigious RoSPA award

Read

Northern Gas Networks (NGN), the North of England’s gas distributer, has received a gold award at the annual RoSPA awards.

The prestigious annual health and safety awards are run by the Royal Society for the Prevention of Accidents (RoSPA) and are internationally recognised as the most sought-after accolade in the health and safety industry by organisations from every sector.

The awards have become the key fixture in the health and safety calendar and offer organisations a prime opportunity to prove their ongoing commitment to raising health and safety standards.

NGN received a gold award in the non-competitive achievement category based on their occupational health and safety performance assessed against the judging criteria.

The judges, consisting of highly experienced health and safety professionals, looked at NGN’s overarching occupational health and safety management systems and records against key indicators over the last five years, including practices such as leadership, workforce involvement, key achievements and incidents.

Mark Horsley, Chief Executive Officer at Northern Gas Networks, said: “I am delighted for all NGN colleagues for achieving this prestigious award, which is independent recognition of everyone’s positive attitude to health and safety.

“We take health and safety very seriously at NGN and this award is recognition for everyone within NGN of their commitment to the subject and a great way to allow us to continually challenge and improve our performance.”

Julia Small, RoSPA’s Head of Awards and Events, said: “The RoSPA Awards are the most prestigious in the world of occupational health and safety, and held in high regard around the world, as winning one demonstrates an organisation’s commitment to maintaining an excellent health and safety record.

“This is also a special year in the history of RoSPA, and we congratulate all of our winners in this, our centenary year.”

The majority of awards are non-competitive and mark achievement at merit, bronze, silver and gold levels. Gold medals are presented to organisations sustaining the high standards of the gold level over consecutive years.

NGN will be receiving their gold award at a ceremony on 14 September in Glasgow.

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, 7 days a week.

Show less

Northern Gas Networks helps Sunderland primary school with donation to promote positive and constructive play

Read

The North of England’s gas distributer, Northern Gas Networks (NGN), has donated signs and barriers to Town End Academy Primary School in Sunderland for their ‘Outdoor Play and Learning (OPAL) Primary Programme’.

NGN distributes gas to customers throughout the North of England including Sunderland and Durham, where the company’s 150-strong customer contact centre is based.

OPAL is a mentor supported programme to deliver sustainable and safe play which is supported by Ofsted.

The barriers and signs were donated so that a construction area could be created in the school making play more fun and constructive.

NGN made the donation after staff were informed about NGN’s work with schools.

Alex Brightman, Customer Care Officer said: “It’s great to be able to support children’s learning about recognising roadworks and staying safe and to help promote fun and positive play with our donation of barriers and signs.”

Teacher Aisha Smith said: “The donation is very gratefully received and we thank Northern Gas Networks. It is great that they are willing to support local schools in the community. The barriers and signage will ensure that the children continue to have a positive and constructive playtime.”

For further information about the project please contact NGN’s Customer Care team on 0800 040 7766 or email customercare@northerngas.co.uk

Anyone that smells gas or suspects Carbon Monoxide should call the National Gas Emergency Service on 0800 111 999. This line is in operation 24 hours per day, 7 days per week.

Show less