If you smell gas or are worried about gas safety, call 0800 111 999 at any time of the day or night. Read more

Press Office
0113 322 7950

Out of hours: 0113 322 7978

Stakeholder Relations Team

stakeholder@northerngas.co.uk

Smell Gas?
0800 111 999
Day or night
Non-emergency calls
Customer Care Team
0800 040 7766

The north of England’s gas distributer, Northern Gas Networks (NGN), is investing around £27,000 to upgrade the ageing gas distribution network in Railway Road, Ilkley.

The major project is part of NGN’s ongoing development of infrastructure in the area and will involve reinforcement work to the gas network to maintain the gas pressure during the winter months in Ilkley, to ensure the continued safe and reliable supply of gas to customers in the area for years to come.

The project, which will begin on Monday 5 September and is expected to last around two weeks with an estimated finish date of Monday 19 September has been planned in conjunction with Bradford Council to ensure all works are completed with as little disruption as possible.

In order to complete the work as safely and efficiently as possible, a road closure will be introduced on Railway Road at the junction of Nelson Road from 5 September for the whole of the project. A fully signed diversion will be in place for motorists.

Due to the traffic management, there may be some delays to local bus services, however all bus companies will be notified of the works in advance of the project starting.

Customer Care Officers from NGN have been door knocking local residents and businesses and sending letters to make them aware of the work.  Shops and businesses will remain open as usual.

Engineers will be working from Monday to Friday between 8am and 4pm with access maintained for pedestrians at all times.

Dean Woolley, Network Officer for Northern Gas Networks said: “We have been working closely with Bradford Council to carefully plan this essential project and will be doing all we can to minimise any disruption to customers.

“We would like to apologise in advance for any inconvenience caused during these works, and thank our customers for their patience and support in getting them completed as quickly as possible.”

For further information about the project please contact NGN’s Customer Care team on 0800 040 7766, option 7 or email customercare@northerngas.co.uk

Anyone that smells gas or suspects Carbon Monoxide should call the National Gas Emergency Service on 0800 111 999. This line is in operation 24 hours per day, 7 days per week.