If you smell gas or are worried about gas safety, call 0800 111 999 at any time of the day or night. Read more

Press Office
0113 322 7950

Out of hours: 0113 322 7978

Stakeholder Relations Team

stakeholder@northerngas.co.uk

Smell Gas?
0800 111 999
Day or night
Non-emergency calls
Customer Care Team
0800 040 7766

The north of England’s gas distributer, Northern Gas Networks (NGN), is upgrading the ageing gas distribution network in The Cove, Houghton-le-Spring.

 

The essential project is part of NGN’s ongoing investment in the gas infrastructure in the area and will involve replacing 500m of existing metal gas mains with more durable plastic pipes to ensure the continued, safe and reliable supply of gas to customers in the area for years to come.

 

The two-week project is due to start the week commencing Monday 1 August 2016 and has been carefully planned in conjunction with the local highways authority.

 

In order to carry out the works safely and efficiently there will be two-way traffic lights in place on Beatrice Terrace (A182) which will move down the road as the project progresses towards the A183 roundabout. Several parking bays will be suspended on Beatrice Terrace whilst the works are in progress. The three parking bays are located outside of Westbourne Cottages on Westbourne Drive.

 

NGN’s Customer Care Officers have been door-knocking local homes and businesses to make customers aware of the work and will also be using on-site signage to advise motorists of the scheme.

In order to complete the works as quickly as possible, engineers will be working seven days a week between 8am and 5pm.

Dean Fuller, Site Manager for Northern Gas Networks said: “We have been working closely with the local council to carefully plan these works and doing all we can to minimise any disruption to customers.

 

“We would like to take this opportunity to apologise for any inconvenience caused during these works, and thank our customers for their patience and support in getting these works completed as quickly as possible.”

 

For further information about the project please contact NGN’s Customer Care team on 0800 040 7766, option 7 or email customercare@northerngas.co.uk.

 

Anyone that smells gas or suspects Carbon Monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24 hours a day, 7 days a week.