20:00 Update: Loss of supply to properties in Hayton

Engineers from Northern Gas Networks (NGN) have restored gas supplies to 69 customers in Hayton, Cumbria and are expecting gas to be reconnected to all properties at which we can gain access.

The incident affecting 166 properties in the village occurred when water from a damaged water main entered the gas mains.

Matty McBride, customer operations area manager, Northern Gas Networks, said, “Our engineers have been working hard to restore gas supplies to all of the properties affected. There are a number of properties where we haven’t yet been able to gain access in order to reconnect them. We have left calling cards for these customers, and will get their gas back on as soon as they get in touch.”

He continued: “We would like to apologise to customers for the inconvenience caused and also to say a huge thank you to everyone in Hayton for their continued patience while we work to restore gas supplies. A temporary incident room has been set up at the Village Hall (CA8 9HR) where residents can drop by and ask any questions.”

Anyone with any questions or concerns is being asked to speak to an engineer on site, drop into the Village Hall or contact NGN’s Customer Care team on 0800 040 7766.

Anyone who smells gas should call the National Gas Emergency Service on 0800 111 999.